A web article that links to the projects being undertaken by IT Services on the Great War highlights how digitised diaries from World War One have shown how the early days of war were full of confusion about who fired its first shots. The inconsistency is just one of the insights being gained from Operation War Diary – a tie-up between The National Archives, the Imperial War Museum and online research website Zooniverse. You can find more information here, and see here for the different projects that IT Services are working on.